The morning
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There is a massage chair, a gaming room, a yoga room, a sudoku hanging on the wall. But the cherry on the cake is….a napping room. Yes, a napping room with a queen size bed just in the middle of the office. Anyone can go and take a nap there whenever he or she is feeling low in energy.
Right after the tour of the premises we got a presentation of the company from the Head of Customer Support. The interesting fact is that they take their recruitment very very seriously. Each employee of the company has been through a minimum of 6 steps of recruitment: a test and 5 interviews. Minimum one of the interviews is a group interview, and the last one is always with one of the four founding partners. They believe that such extensive recruitment process is necessary to “filter” unmotivated people. Their opinion is that it is better to invest 5 extra hours of time in recruitment in order to find the right candidate because, in the end, it will definitely pay off. Another very important aspect of their working culture is 1-on-1. This means that each employee sits with his manager on a weekly basis, or minimum once in two weeks, to discuss the ongoing business, progress or problems that have been faced. The manager is able to provide feedback or offer support on a rolling basis, which is very important. In this way, once-a-year evaluations become basically redundant.
The Afternoon
The Evening
The Belgian team from Bruges (Elena, Nele, Vanloo and Wim)
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